Cancellation & Refund Policy

  • You must notify within 15 minutes of placing the order if you decide to cancel your order by phone or email, preferably by email, and quote your order number.
  • or the authorise person may cancel an order if the product is not available for any reason.
  • We will notify you if this is the case and return any payment that you have made.
  • If the cancellation was made in time and once the authorise person has accepted your cancellation, we will refund or re-credit your debit or credit card with the full amount, which includes the initial delivery charge (where applicable) which you paid for the delivery of the Goods or the Services, as applicable.
  • Refunds may take up 48 hours , depending upon the mode of payment collection.